Shipping and Delivery policy - Tidy Kitchen
(EGENİX GLOBAL LTD.)

Fast & Reliable Shipping Across the UK & Europe

At Tidy Kitchen, we offer fast and reliable shipping across the UK and Europe. Our estimated delivery time is 5-7 business days for most orders within these regions. Enjoy FREE shipping on all orders with real-time tracking

Shipping Options

Price

2-10 Day Shipping

Free

2-10 Day Shipping 

Free

2-4 Day Shipping

1-2 Day Shipping

Based on total order weight

NOTE: We are not responsible for shipping carrier delays.

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Free Shipping
 

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Payment

Money-back

guarantee

International Shipping Policy

At Tidy Kitchen, we believe in hassle-free shopping, which is why we offer FREE worldwide shipping on all orders – no minimum purchase required! We ensure that your order reaches you as quickly and safely as possible.

 

📌 Key Highlights:

✔ FREE Shipping on All Orders – No hidden fees, no surprises!

✔ Fast & Reliable Delivery – We work with trusted shipping partners.

✔ Order Tracking Available – Track your package every step of the way.

Shipping Options

Estimated delivery time

Price

Fed Express

5-7 Day 

Based on total order weight

DHL Express

5-7 Day 

Based on total order weight

Alibaba Express

5-7 Day 

Based on total order weight

Alibaba Express

5-7 Day 

Based on total order weight

NOTE: We are not responsible for shipping carrier delays.

Processing Time

• All orders are processed within 1-3 business days (Monday to Friday, excluding holidays).

 

• Once your order has been shipped, you will receive a tracking number via email.

 

• If there is a delay in processing your order due to stock availability or high demand, we will notify you immediately.

Order Process

01.

Orders are processed in 2-3 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 2-3 business days of their arrival in stock.

02.

Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.

03.

If you have any questions about your order, please contact us right away at gemthemes@gmail.com We will be unable to make changes to your order once it has been shipped.

04.

Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.
Is it free shipping?

Yes! We offer FREE shipping on all orders, with no minimum purchase required. There are no hidden fees or extra charges – what you see is what you pay.
How long does it take to receive my order?

Orders are processed within 1-3 business days (Monday to Friday, excluding holidays).

Estimated delivery times:

✔ UK & Europe: 5-7 business days

✔ USA & Canada: 7-12 business days

✔ Australia & New Zealand: 7-14 business days

✔ Rest of the World: 10-20 business days

 

📌 Please note that delays may occur due to customs processing, peak seasons, or unexpected courier issues.

How will my order be shipped?

We partner with reliable courier services such as Royal Mail, DHL, FedEx, and UPS to ensure fast and safe delivery. You will receive a tracking number via email once your order has been shipped.

My order has already been shipped, but I need to update the address. What should I do?

If your order has already been shipped, please contact us immediately at egementoka1@gmail.com

• If the package has not been processed by the courier yet, we may be able to update the address.

• If it is already in transit, the courier may charge a rerouting fee for address changes.

 

📌 Address changes after dispatch are not guaranteed, so please double-check your details before placing your order.

My order has already been shipped but I need to update the address. What should I do?

Your satisfaction is our priority! If your package is lost or arrives damaged, follow these steps:

✔ Contact us at support@tidykitchen.uk within 7 days of the expected delivery date.

✔ Provide your order number and tracking details.

✔ Attach photos of any damaged items for a faster resolution.

 

We will investigate and, if eligible, offer a replacement or refund as soon as possible.

Contact Us

GemThemes Candid Enthusiasm from the Summer

Address:

 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Phone:

+012 345 6789 0000

Email:

support@tidykitchen.uk

Web:

tidykitchen.store
Thanks for contacting us. We'll get back to you as soon as possible.