Contact Us 

At Tidy Kitchen, we value our customers and are always here to assist you. Whether you have a question about your order, need help with a product, or just want to reach out, feel free to contact us. Our friendly support team is ready to help!

We're happy to help!

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FAQs

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Check our FAQs for a quick answer

Office

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Email us

support@tidykitchen.uk

Frequently asked questions

Have questions? We’re here to help

How can I contact customer support?

You can reach our customer support team via:

📩 Email: support@tidykitchen.uk

📍 Business Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

💬 Live Chat: Available on our website during business hours.

What are your customer service hours?

Our support team is available:

• Monday – Friday: 9:00 AM – 6:00 PM (GMT)

• Saturday & Sunday: Closed

 

We aim to respond to all inquiries within 24 hours on business days.

I have an issue with my order. What should I do?

If you have any problems with your order, please email us at support@tidykitchen.uk with the following details:

✔ Order Number

✔ Issue Description

✔ Photos (if applicable)

 

We will do our best to resolve your issue as soon as possible!

Can I change or cancel my order after placing it?

We process orders quickly to ensure fast delivery. If you need to make a change or cancel your order, please contact us within 12 hours of placing it.

 

📌 Once your order has been shipped, we cannot modify or cancel it.

How long does it take to receive a response?

We respond to all inquiries within 24 hours during business days. However, response times may be slightly delayed during peak shopping seasons.

 

📌 For urgent matters, please contact us via live chat during working hours.